Gift Card Verification
Our core service addresses disputes and discrepancies in digital gift card transactions. When a gift card is sent to an incorrect recipient or a redemption is disputed, we provide neutral third-party verification to resolve the issue.
- Misdirected gift card resolution
- Ownership claim verification
- Duplicate redemption prevention
- Balance dispute arbitration
Identity Verification
Secure identity confirmation services ensure that digital asset claims are processed for legitimate owners only. Our KYC-compliant process balances security with user experience.
- Document authentication
- Biometric selfie matching
- Address verification (optional)
- Enhanced due diligence for high-value claims
Fraud Prevention
Proactive monitoring and verification helps platforms prevent fraudulent transactions before they occur, reducing chargebacks and protecting legitimate customers.
- Transaction pattern analysis
- Device fingerprinting integration
- Velocity checks and limits
- Fraud database cross-referencing
Compliance Documentation
We maintain detailed records of all verification activities, providing platforms with documentation needed for regulatory compliance and audit purposes.
- Audit trail generation
- Regulatory reporting support
- Data retention management
- Compliance certificates
How It Works
1. Case Initiation
When a verification is required, the referring platform creates a case in our system and provides the affected user with a unique verification code.
2. User Submission
The user enters their verification code on our platform and submits the required documentation (typically government ID and a verification selfie).
3. Review & Processing
Our team reviews the submission, verifies document authenticity, and confirms identity match. Most cases are processed within 3-5 business days.
4. Resolution
Once verified, we notify the referring platform of the result. Approved claims proceed to fulfillment; denied claims receive detailed explanations.
Platform Integration
We offer flexible integration options for platform partners, from simple redirect flows to full API integration. Our solutions scale from startup marketplaces to enterprise platforms processing millions of transactions.
For partnership inquiries, please contact our business development team.